Returns & Exchanges

At Foam Suppliers Australia, we strive for complete satisfaction with every order. If your foam products are not quite right, we offer a straightforward return and exchange process within 30 days of delivery.

1

Initiate Your Request

Contact our customer support team with your order number and details of the items you wish to return or exchange.

2

Prepare the Package

Ensure the foam is in its original, unused condition and securely packaged to prevent damage during transit.

3

Ship the Items

Affix the provided return label or send the package to our designated warehouse using a trackable shipping service.

4

Quality Inspection & Refund

Once our team inspects the returned goods, we will process your refund or dispatch your replacement items within 5 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing